HJBR Sep/Oct 2022

September / October 2022 I Vol. 15, No. 5 Contents FEATURES Changing How Care is Delivered .......................... 10 Kenny J. Cole, MD, MHCDS System VP, Clinical Improvement Ochsner Health Drug Addiction: Part IV ............................................... 18 Addiction, Recovery, and Hope Rev. Ted Wiard, EdD, LPCC, CGC Southwestern College and Golden Willow Retreat Ombudsmen, Louisiana Nursing Homes, and Residents are Working Together to Forge a Novel Collaboration ................................... 26 Beverly Gianna Statewide Volunteer Coordinator/Ombudsman Louisiana Long-Term Care Ombudsman Program US Healthcare Journal Staff 18 10