Nancy Gosserand has been named the director of Cancer Services. Formerly clinical practice manager, Medical Oncology, LLC, located within Mary Bird Perkins – Our Lady of the Lake Cancer Center, Gosserand is now responsible for the oversight of Cancer Services’ day-to-day operations.
“Nancy’s ability to practice servant leadership, as well as display a broad range of knowledge across all organizational aspects has always been a hallmark of her career,” said Camille Conaway, board of managers member, Cancer Services. “The organization is thrilled to welcome her aboard our team, as we know she will represent the organization with dedication and passion, always putting our clients first.”
Gosserand spearheaded the first customer service survey and training video for Our Lady of the Lake Physician Group, was responsible for the start-up of various clinics, accepted the role of the first hospital-based clinic manager, and was operations director of eight surgical clinics.
Employed by Our Lady of the Lake Physician group for more than 21 years, Gosserand was the 2017 recipient of the Customer Service Award by the Head and Neck Center, and she was the 2005 and 2010 recipient of the Spirit Award for employee satisfaction.
A native of Biloxi, Miss., Gosserand attended Southwestern Louisiana University.